The e-mail exchange for this assignment has to do with a student\’s appeal of a charge of academic dishonesty and the subsequent communications that occurred. Names, places, and dates have been fictionalized.
The documents are in chronological order but you will need to read each one carefully as some communications are duplicated.
You will need to cite the personal communications that you refer to as you write your paper
Write in 3rd person and critique the e-mail exchange. You must write a narrative in which you explain the key issues and discuss the various aspects of the different communications. Simply restating who said what does not constitute an acceptable critique.
Determine apparent misunderstandings and/or conflicts.
Identify situations where personal interaction would have been better than e-mail to address the key issues.
Identify who in the exchange has primary responsibility for resolving the issues.
Determine whether the issues were successfully resolved.
Continue writing in 3rd person and critique the quality of the e-mail exchange by addressing the following issues:
Describe the extent to which the exchange was professional. What would have made it more professional?
Describe the extent to which the exchange was considerate. Could the participants have been more considerate?
Describe the extent to which the messages in the exchange were concise
Describe the extent to which the participants in the exchange careful.
Did the participants maintain good ethical practices during the exchange? Describe the extent and quality of the ethical practices in the exchange.
Part 2 – Improve the Communications
Create a new page in your working paper with a new heading, \”Improving Frodo\’s Communication\”
Open Frodo\’s original messages. Copy and paste all of the text into the new page of your working paper.
Rewrite, with comments, each of Frodo\’s original messages, as appropriate:
Use the Track Changes tool in MS Word to edit Frodo\’s writing and use the Comment tool to indicate why you are making specific changes.
In your comments, indicate (in detail) what is wrong with the word, phrase, sentence and/or paragraph and how your rewrite is an improvement over the original Frodo text.
Notes:
You should include at least one comment for each paragraph that you rewrite; if necessary, you may include additional comments for each sentence that you rewrite.
You should rewrite a particular word, phrase, sentence, or paragraph if it violates principles of good communication; e.g., grammar, logic, audience targeting in terms of such things as, but not limited to, tone, themes, word choices, etc.
If you believe that the original text is already written well, add a comment to that effect, citing what is good about it, and do not edit that portion of the text
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